Our Values
At VOA Upstate New York, our shared values reflect our commitment to the organization, its mission, and the people and communities we serve. These values were the final results from a poll taken by VOA employees when asked about what values they saw at work everyday.
Compassion
We show compassion toward our clients, customers and co-workers through an awareness of individual needs and circumstances by exercising kindness and empathy.
Respect
We uphold individual dignity, value diversity and recognize that we are richer and stronger because of our individual differences.
Integrity
We are guided by a code of ethical conduct centered on the principles of honesty, truth, credibility and trust. We are accountable for our actions and follow through on our commitments.
Teamwork
We work together as a team and utilize the strengths and abilities of our co-workers, openly sharing information and ideas to achieve common objectives.
Excellence
We set high standards for ourselves, seek continuous improvement in all that we do, and perform our jobs with the highest quality possible.