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At Volunteers of America (VOA), we are dedicated to creating lasting change in the community through safe housing, comprehensive human services, enriching education, and access to quality healthcare. By focusing on long-term solutions to poverty and homelessness, we strive to provide individuals with the support they need to achieve stability and thrive. Together, we can build a brighter future by addressing the root causes of inequality and empowering individuals to lead fulfilling lives and reach their full potential.

Featured Highlights

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    VOA Welcomes New CEO

    Dr. Dillion has more than 18 years of non-profit experience and extensive expertise developed while working across a variety of human service systems, including the British Criminal Justice System, outpatient service, settlement projects, and community college settings. Most recently, Dr. Dillion has served as the Senior Director of Programs at the Wilson Foundation, where he has enhanced the foundation’s efforts in reducing poverty by addressing residential instability, trauma, and racial inequities.

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    Strike Out Poverty

    Join VOA and the Rochester Red Wings as we #StrikeOutPoverty! Every time a Red Wings pitcher strikes out an opposing hitter this season, a donation is made to VOA thanks to our sponsors: Citizens and Rochester Colonial! You can also make a donation by texting STRIKE to 366283.

    How You Can Support
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    Save the Date for Golf

    Every year, VOA hosts a charity golf tournament to raise funds for our essential programs and services. This year's 2023 tournament will be held on September 11th at Locust Hill Country Club and is presented by Lou & Lisa Fuchs. Stay tuned for more information on registration and sponsorship opportunities!

Serving Americas Most Vulnerable & Overlooked Populations

Since 1896, VOA has worked to address the complex challenges of poverty and homelessness by providing more than 34 programs and services that empower people to become self-reliant and reach their full potential.


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    Homelessness Prevention

    VOA offers a continuum of housing programs and services: emergency shelters, supportive housing, housing for seniors, housing for veterans, rapid re-housing, rental assistance, and a residential reentry center. We believe the key to addressing homelessness is providing a continuum of support services (in addition to housing and food) to help people develop more stable, self-sufficient lives.

    View Housing Services
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    Childhood Education

    Our nationally accredited center has grown into one of the largest providers of early childhood programming within the city of Rochester. The center serves more than 500 children and families on an annual basis and provides such additional support services as a full-time registered nurse, on-site dental care, family development services, on-going parent training, full-day care, and disability supports for children with special needs.

    View Children & Family Services
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    Reentry Programs

    VOA provides reentry programs in Rochester and Binghamton that change lives. Our Residential Reentry Center and Community-Based Residential Programs help adults transition from incarceration and get a fresh start. The services we provide include: housing, specialized case management, employment assistance, and life skills training to help people develop positive, self-reliant lives.

    View Reentry Services
  • 200,000

    nights of safe shelter provided each year

  • 438,000

    meals provided annually

  • 75,600

    days of education provided every year for at-risk children

  • 6,000

    people served in Upstate New York each year

  • 100%

    parent satisfaction rate for the overall quality of our programs at our Children's Center.