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At Volunteers of America (VOA), we are dedicated to creating lasting change in the community through safe housing, comprehensive human services, enriching education, and access to quality healthcare. By focusing on long-term solutions to poverty and homelessness, we strive to provide individuals with the support they need to achieve stability and thrive. Together, we can build a brighter future by addressing the root causes of inequality and empowering individuals to lead fulfilling lives and reach their full potential.

Featured Highlights

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    RBJ News Feature

    VOA was featured in the Rochester Business Journal! Our President & CEO, Dr. Junior Dillion, highlighted VOA's rich legacy of empowering individuals to overcome the intricate obstacles of poverty and achieve improved levels of health, stability and economic mobility. As the new leader of VOA, he is committed to increasing access to services and forming community partnerships as he looks for ways to remove barriers and support those that we serve.

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    VOA Launches New Program

    VOA is excited to announce the launch of: THE FARM. Located in Rochester, The Farm is a new program that is addressing food insecurity through innovative and sustainable hydroponic farming. Monroe County Executive, Adam Bello, visited The Farm on November 15 to announce the opening of VOA’s new program alongside VOA’s President & CEO, Junior Dillion. The Farm will grow and distribute freshly grown produce year-round to impoverished and vulnerable people.

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    We are Hiring!

    Are you passionate about making a difference in our community? Come join VOA! We are hiring for several job positions, including teachers, case managers, cooks, resident assistants and more! View jobs by clicking the button below and apply today!


Serving Americas Most Vulnerable & Overlooked Populations

Since 1896, VOA has worked to address the complex challenges of poverty and homelessness by providing more than 30 programs and services that empower people to become self-reliant and reach their full potential.


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    Homelessness Prevention

    VOA offers a continuum of housing programs and services: emergency shelters, supportive housing, housing for seniors, housing for veterans, rapid re-housing, rental assistance, and a residential reentry center. We believe the key to addressing homelessness is providing a continuum of support services (in addition to housing and food) to help people develop more stable, self-sufficient lives.

    View Housing Services
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    Childhood Education

    Our center has grown into one of the largest providers of early childhood programming within the city of Rochester. We serve hundreds of children and families on an annual basis and provides such additional support services as a full-time registered nurse, on-site dental care, family development services, on-going parent training, full-day care, and disability supports for children with special needs.

    View Children & Family Services
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    Reentry Programs

    VOA provides reentry programs in Rochester and Binghamton that change lives. Our Residential Reentry Center and Community-Based Residential Programs reduce recidivism by helping foster a positive transition after incarceration. The services we provide include: housing, specialized case management, employment assistance, and life skills training to help people develop positive, self-reliant lives.

    View Reentry Services
  • 200,000

    nights of safe shelter provided each year

  • 438,000

    meals provided annually

  • 75,600

    days of education provided every year for at-risk children

  • 5,000

    people served in Upstate New York each year