Your donation will help those who are most vulnerable in our community

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Volunteers of America (VOA) provides long-term solutions to homelessness, poverty, addiction, education and criminal behavior through more than 34 different programs and services in our community. Since 1896, VOA has touched the lives of more than 1 million people across Upstate New York - from homeless families and individuals, to frail seniors, struggling veterans, impoverished children, men and women who have been incarcerated, and those recovering from addiction.

How We Help

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    Homelessness Prevention

    VOA offers a continuum of housing programs and services: emergency shelters, supportive housing, housing for seniors, housing for veterans, rapid re-housing, rental assistance, and a residential reentry center. We believe the key to addressing homelessness is providing a continuum of support services (in addition to housing and food) to help people develop more stable, self-sufficient lives.

    View Housing Services
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    Childhood Education

    Our nationally accredited center has grown into one of the largest providers of early childhood programming within the city of Rochester. The center serves more than 500 children and families on an annual basis and provides such additional support services as a full-time registered nurse, on-site dental care, family development services, on-going parent training, full-day care, and disability supports for children with special needs.

    View Children & Family Services
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    Reentry Programs

    VOA provides reentry programs in Rochester and Binghamton that change lives. Our Residential Reentry Center and Community-Based Residential Programs help adults transition from incarceration and get a fresh start. The services we provide include: housing, specialized case management, employment assistance, and life skills training to help people develop positive, self-reliant lives.

    View Reentry Services
  • 102,000

    nights of shelter provided each year

  • 9,085

    number of hours of volunteering from 231 volunteers in fiscal year 2018.

  • 6,000

    people served in Upstate New York each year

  • 2,000

    families helped on a path to stability and permanent housing through our Guest House family shelter.

  • 360

    children at Children's Center each day

  • 178,000

    meals served each year

  • 100%

    parent satisfaction rate for the overall quality of our programs at our Children's Center.