April is Financial Literacy Month. At VOA, we know that true stability goes beyond housing. It also means having the tools, knowledge, and confidence to make informed financial decisions.
Bank of America has partnered with Volunteers of America Upstate New York to provide its signature Better Money Habits® financial education program directly to residents in VOA’s emergency family shelter.
“Our clients have really been enjoying these classes and learning from the instructors,” said shelter director Sam Moskowitz. “Many of our clients have mentioned how no one has ever taught them basic finances, and in some cases their parents have never had access to a bank account or credit card.”
Through hands-on, interactive classes, Bank of America employee volunteers share practical guidance on budgeting, building credit, managing debt, planning for the future, and other financial skills that can make a lasting difference for individuals working to rebuild their lives.
“Volunteers of America delivers critical shelter and services, equipping individuals and families in Rochester with the support to achieve stability and self-sufficiency,” said Colleen Matteson, president, Bank of America Rochester. “In partnership with Volunteers of America, our Better Money Habits program brings financial curriculum and practical skills directly to the community, helping participants confidently plan for future financial decisions and goals.”
Many individuals VOA serves are navigating complex challenges, from recovering after a financial crisis to securing employment and preparing for permanent housing. For many, access to financial education has been limited.
Twice a month, shelter residents participate in 45-minute lessons that help bridge that gap, breaking down financial concepts into clear, manageable steps. Participants are able to build confidence and a greater sense of control over their financial future by learning how to create a realistic budget, understand credit, and develop savings habits.
Bank of America has been a longtime supporter of Volunteers of America, reflecting a shared commitment to strengthening communities by first meeting basic needs like shelter, food, and health. Only once those needs are met are individuals better positioned to focus on personal and financial growth.
Together, VOA and Bank of America are investing in people, not only in moments of crisis, but throughout their journey towards stability and long-term self-reliance.