Housing and Homelessness


  • More than 800 people are homeless on any given night.
  • Rochester has a significantly high poverty level, 33.5%, compared to the national average of 14.7%.
  • In Rochester, 67% of households led by women with children under age 5 live in poverty.


  • More than 300 people are homeless on any given night.
  • 52.2% of children in Binghamton live below the poverty level.
  • 37.4% of Binghamton Residents lived with income below the poverty level in 2016. 16% of them had income below 50% of the poverty level. 

 Volunteers of America offers a safe place where homeless families and individuals can come in out of the cold...a place where they can recover from the crisis in their lives and begin to rebuild…a place where someone believes in them and is there to help. The key to addressing the needs of homeless families and individuals is the provision of support services (in addition to housing and food) to help people develop more stable, self-sufficient lives.

Help rebuild a life

Housing Programs and Services

  • Emergency Family Shelters

    Being homeless is traumatic enough, so we work hard to keep families together by providing them with their own room and a safe, stable environment so they can pause to work on solutions to their housing crisis.

  • Senior Housing

    Since poverty can affect anyone- regardless of age we have set up apartments specifically designated for the elderly who are at risk of being homeless.

  • Veterans

    We offer homeless veterans access to safe, supportive housing and individualized support services to help address a variety of needs.

  • Permanent Supportive Housing

    For people who are chronically homeless (meaning they have recurring bouts of homelessness), dealing with mental health or addiction issues, or are at-risk of becoming homeless. 

  • Rapid Re-housing and Homelessness Prevention

    We help homeless individuals and families access permanent housing through the use of short-term rental subsidies and support services. Once stabilized, participants take responsibility for their rent.